Shipping Policy
Thank you for shopping with COZY HAVEN DECOR! We strive to ensure that your shopping experience is smooth, enjoyable, and reliable. Please review our shipping policy below for details on how we handle the delivery of your beautiful home décor items.
Processing Time
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Order Processing: Orders are typically processed within 3–4 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
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Customization: If you’ve selected customized or personalized home décor items, processing may take an additional 3–5 business days.
Shipping Methods & Estimated Delivery Times
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Economy Shipping: 6–12 business days.
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Standard Shipping: 5–7 business days.
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Expedited Shipping: 2–3 business days.
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Overnight Shipping: Next business day delivery (available for select items and locations).
Shipping costs will be calculated at checkout based on your chosen method and delivery address.
Shipping Confirmation & Tracking
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Once your order has been processed and shipped, you will receive a shipping confirmation email at support@cozyhavendecor.store containing your tracking number.
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Please allow up to 24 hours for tracking information to update after dispatch.
Delivery Issues
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Lost or Stolen Packages: COZY HAVEN DECOR is not responsible for lost or stolen packages once they have been marked as delivered. If you suspect your package is missing, please contact the carrier directly using the tracking information provided.
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Address Errors: Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays or additional costs caused by incorrect or incomplete addresses.
Contact Us
If you have any questions or concerns regarding shipping, please reach out to our customer service team:
📧 support@cozyhavendecor.store
Or visit our Contact Us page.